ROI Calculator: Measuring Success of Your Loyalty Program
ROI Calculator: Measuring Success of Your Loyalty Program What Is Loyalty Program ROI? ROI (Return on Investment) is a simple formula: ROI = (Net Profit from Loyalty Program – Program Cost) ÷ Program Cost × 100 This tells you whether your loyalty efforts are generating real business value — in revenue, retention, or engagement. Why […]
From Souks to Apps: The Evolution of Shopping Rewards in Saudi Culture
From Souks to Apps: The Evolution of Shopping Rewards in Saudi Culture A Journey Through Time: From Traditional Souks to Digital Malls Saudi Arabia’s retail culture has always been rich, personal, and deeply rooted in tradition. From the bustling souks of Jeddah and Riyadh, where merchants would offer small gifts or discounts to loyal customers, […]
Gas Station Loyalty: Fueling Customer Retention in Saudi Arabia
Gas Station Loyalty: Fueling Customer Retention in Saudi Arabia Turning fuel stops into loyalty-building moments Introduction: Loyalty in a Fast-Moving Industry In a highly competitive fuel retail market like Saudi Arabia, gas stations are no longer just places to fill up the tank. They’ve become convenience hubs — offering coffee, car washes, groceries, and […]
E-commerce vs. Physical Stores: Omnichannel Loyalty in Saudi Arabia
E-commerce vs. Physical Stores: Omnichannel Loyalty in Saudi Arabia Unifying digital and in-store experiences for modern Saudi consumers The Rise of Hybrid Shopping in KSA Saudi Arabia is witnessing rapid growth in both online and offline retail. According to recent studies: Over 70% of shoppers in KSA use both channels before purchasing Younger Saudis prefer […]
Pharmacy Loyalty Programs: Building Health & Wellness Communities
Pharmacy Loyalty Programs: Building Health & Wellness Communities How pharmacies can use rewards to promote wellness and customer retention Why Loyalty Matters in Pharmacies Pharmacies today are more than just prescription counters — they are trusted partners in health. A well-designed loyalty program helps build trust, drive repeat visits, and encourage patients to stick […]
Psychology of Rewards: Why Saudi Consumers Love Earning Points
Psychology of Rewards: Why Saudi Consumers Love Earning Points Understanding behavior to drive loyalty and business success The Science Behind Rewards Humans are wired to seek recognition and gratification, especially in shopping. Psychologists call this the “dopamine effect.” When customers earn a reward — even a single point — dopamine is released, making them feel […]
Small Business, Big Impact: Loyalty Programs for SMEs in Riyadh & Jeddah
Small Business, Big Impact: Loyalty Programs for SMEs in Riyadh & Jeddah In a competitive marketplace like Saudi Arabia’s major cities—Riyadh and Jeddah—small and medium-sized enterprises (SMEs) are the lifeblood of innovation and economic growth. But with increasing customer expectations and rising marketing costs, standing out is a challenge. That’s where loyalty programs can make […]
Vision 2030 & Customer Loyalty: How Saudi Businesses Can Thrive
Vision 2030 & Customer Loyalty: How Saudi Businesses Can Thrive As Saudi Arabia transforms rapidly under Vision 2030, businesses are facing a once-in-a-generation opportunity to evolve, grow, and build lasting customer relationships. Central to this transformation is customer loyalty—a powerful driver of sustainable growth in the Kingdom’s increasingly competitive market. This blog explores how customer […]
The Complete Guide to Digital Wallets and Cashback in Saudi Arabia
The Complete Guide to Digital Wallets and Cashback in Saudi Arabia As Saudi Arabia rapidly embraces digital transformation under Vision 2030, one sector experiencing major growth is digital payments. Among the most popular trends are digital wallets and cashback programs—a combination that’s reshaping how consumers shop, pay, and save. Whether you’re a tech-savvy shopper or […]
5 Ways Loyalty Programs Boost Revenue for Saudi Restaurants During Ramadan
5 Ways Loyalty Programs Boost Revenue for Saudi Restaurants During Ramadan Ramadan is one of the most significant times of the year in Saudi Arabia, bringing not just spiritual reflection but also a unique opportunity for restaurants to connect with their communities. With families and friends gathering for Iftar and Suhoor, the hospitality sector experiences […]
